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Negative Impact of Online Reputation on Your Business
Online reputation plays a crucial role in the success and growth of businesses. With the prevalent use of the internet and social media platforms, customers now can express their opinions and experiences publicly. Consequently, if they share bad reviews and experiences, a negative online reputation can significantly harm a business’s crux. What can happen due… Continue reading Negative Impact of Online Reputation on Your Business
Why is it important to manage consumer complaints?
In today’s Internet-based world, consumers are given more power to react against businesses than ever. If a user has a positive experience with some business, they will surely share the experience with their friends, family, and acquaintances, which can help them to acquire new business sources. A customer complaint can highlight an issue, doesn’t matter… Continue reading Why is it important to manage consumer complaints?