How to transform your business with client feedback?

We are in a world where every business is accessible online and people have complete transparency and the right to view and say anything about you. You might lose your standing in the market if you’re not proactive. You need to be relevant and updated to sustain other businesses that might take over your customers… Continue reading How to transform your business with client feedback?

Why is it important to manage consumer complaints?

In today’s Internet-based world, consumers are given more power to react against businesses than ever. If a user has a positive experience with some business, they will surely share the experience with their friends, family, and acquaintances, which can help them to acquire new business sources. A customer complaint can highlight an issue, doesn’t matter… Continue reading Why is it important to manage consumer complaints?

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